I bought a 65QG9840 oled TV from Vestel 2 months ago. The TV screen is so delicate that it gets damaged when I hold it. My child's small sponge material cracked. This may be my fault. But the fact that the TV screen is made of such a weak product is a mistake in itself. I made the mistake of buying a product from Vestel thinking it was domestic. When the service came, they asked for a ₺24500 screen replacement fee for a TV that was purchased for ₺36000 and they did not offer a discount. I called Vestel customer service and asked them to at least offer a discount since I am a former Vestel user. Because they install the same screen at a more affordable price outside. Customer service did not offer a single penny discount. When I called for my imported TV due to the same mistake, they offered a half-price discount for screen replacement, but if only Vestel, which I bought because it was domestic, does this, then the issue of domestic/national products is over for me. The result is Vestel regret. I will not have the TV repaired at this price either and I will share on every platform that they should not buy this brand of products.
Hello everyone, I wanted to share my experience with the Vestel TV I purchased. As you can see in the picture, there are lines running down the screen of our 165-inch TV. This problem first occurred, and after calling the service, it was fixed, but now, two months later, the same issue has reappeare...
When my 102-inch Vestel TV wouldn’t turn on, I took it to the service center. Since the warranty had expired, they said the repair would be charged. They identified the issue as a faulty mainboard and requested ₺2200 for the repair. I paid the fee and left the TV with them. When the TV was returned,...
On September 6th, the glass of my electric stove, which I bought as a set from Vestel, broke for a reason I still don't understand and cracked all the...
ust four months after purchasing my 43-inch Vestel LED TV, it fell from the TV stand with a loud crash while my entire family was asleep. Upon investigation, I discovered that the legs of the TV had broken, causing the TV to fall and its LED panel to shatter. I took the TV to the authorized Vestel ...
About 3.5 years ago, I purchased a Vestel 75U9520 75'' 4K Smart TV with a 189 Screen. After approximately a year, I noticed dust accumulating on the panel. The technical service addressed the issue by wiping the dust, but this temporary fix had to be repeated 4-5 times. Eventually, the device was de...
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