I purchased and began using the Vestel Built-in Hob AO-65104 S-dg about four years ago. Today, without anything unusual happening, the hob suddenly exploded and completely shattered. Thankfully, no one was injured and no additional damage occurred. After the incident, I contacted Vestel customer service, but they only offered a paid service option. Although the warranty has expired, I do not believe such a serious and dangerous malfunction is caused by user error. I expect Vestel to repair or replace the product free of charge. The serial number of the unit is 08746451008833180010. I request immediate assistance regarding this issue.
I purchased the AO 6470 S K model cooker from Vestel with invoice number 0ZK2024000010599, and the product is still under warranty. I have faced major issues with the heat settings since the first day of use. The problems include sudden heat increases during cooking, no distinction between heat leve...
On September 6th, the glass of my electric stove, which I bought as a set from Vestel, broke for a reason I still don't understand and cracked all the...
I purchased a stand mixer from Vestel approximately 4 years ago. Recently, the device suddenly stopped working. I took it to the authorized service center, where I was informed that the faulty part could no longer be supplied and that the product could not be repaired. Instead, I was offered a paid ...
My four-year-old Vestel refrigerator broke down. Since the warranty expired a year ago, I was told it couldn't be repaired and that a gas test would be performed for ₺2500. Based on the test results, they said I could buy a new refrigerator at a discount. So far, that’s understandable. But here's th...
I purchased a refrigerator from Vestel about 6-7 years ago, and recently it began showing an "sr" error and beeping non-stop, especially at night, disrupting my sleep. I called for service, and the authorised service center took on the case. The technician informed me that both the motherboard and s...
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