I have a 100 MB internet connection at home. Devices connected via wireless network consistently receive speeds of at least 60 MB on 2.4 GHz and 90 MB on 5 GHz. Shockingly, even my 2010-era iPhone 4 on 2.4 GHz manages a minimum of 45 MB. However, my 2-year-old Vestel 75-inch TV struggles to reach 20 MB on 5 GHz. This leads to freezing while streaming 4K content on platforms like Netflix and Amazon Prime, with occasional internet disconnections and a completely unresponsive TV browser. Despite video evidence and confirmation from a technician friend, who experienced the speed issue, my TV was returned after a month in service with the claim, "No issues, and 10-20 MB speeds are normal.
Hello, We have received your complaint. We will contact you as soon as possible to resolve it. Did you know that you can access self‑service solutions on our website to solve your issue with Vestel? We would like to remind you that our communication channels are open 24/7. The resolution of your complaints with Vestel is also available through all our other channels. With Vestel, it CAN happen, Why NOT?
I recently encountered a frustrating situation with Vestel concerning my television. When I switch off the TV and attempt to power it back on, it does...
The 50-inch Vestel Android TV we bought two years ago has been sent for service four times, and even though the motherboard was replaced, the same issues persist. The strange part is that now it has even more problems. It freezes, doesn’t respond to the remote, randomly changes channels, and perform...
Approximately 1 month ago, I made a big mistake and purchased a Vestel television. The installation was done, and for the first 2-3 days, the internet connection was intermittent. On the 4th day, the connection was completely lost. After insisting, a device replacement was finally made with great di...
My 155-inch Vestel Android TV has been constantly experiencing software issues for the past month. The home screen becomes slow, the screen occasionally goes black, and sometimes the software freezes completely, making the TV unresponsive to any button presses. I’ve been calling Vestel for a month n...
I purchased Vestel 65QA9700 QLED TV on 06.01.2024, and after about six months, it started making a buzzing noise. I reported the issue to Vestel service, and they came to check it, replacing the power unit. However, the buzzing noise persisted. Despite the TV going to the service center for repairs ...
Comments