The 50-inch Vestel Android TV we bought two years ago has been sent for service four times, and even though the motherboard was replaced, the same issues persist. The strange part is that now it has even more problems. It freezes, doesn’t respond to the remote, randomly changes channels, and performs actions on its own. It makes me wonder if the TV is trying to tell me something. On top of that, customer service has been unable to help. Not everyone can do everything, so please put some care into it. It’s great to assemble parts from China here and sell them for double the price, but when it comes to standing behind the product, there’s nothing. Vestel again? Never.
My 155-inch Vestel Android TV has been constantly experiencing software issues for the past month. The home screen becomes slow, the screen occasionally goes black, and sometimes the software freezes completely, making the TV unresponsive to any button presses. I’ve been calling Vestel for a month n...
I bought a TV from Vestel, but from the beginning it has been only trouble. Watching causes a continuous freezing problem whereby the screen gets frozen, then switches off and on once more. This is not a one-time error; it continues to occur and each time I have to wait sometime before I can start v...
I recently encountered a frustrating situation with Vestel concerning my television. When I switch off the TV and attempt to power it back on, it does...
I got a Vestel Android TV, and after only four or five years, I can't use YouTube or Google services on it anymore. I reached out to Vestel TV service, and they first mentioned that a part had to be replaced. Later on, I found out that Google support was completely taken out from this model. I didn'...
I have previously requested service multiple times for my Vestel 32" Android TV. After smoke came out of the TV and a crackling sound followed, I called for service. The service team informed me that the power supply board had burned out and was replaced. However, the problems did not end there. I r...
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