On October 27, 2025, I deposited a total of $238 into my Vbet betting account via the DÜneyin bank transfer method. My username is Y*z. I lost the deposited amount while playing and then requested a loss bonus. However, the live support team rejected my request without providing any reason and blocked me immediately afterward. Since then, I have been unable to reach customer support again.
I have experienced a similar issue in the past — I had deposited another $238 and lost it, and the same situation occurred. In total, I have suffered a financial loss of approximately $476.
Although I requested to benefit from the loss bonus campaign, I was given no assistance whatsoever, and my communication with customer service was blocked. I have payment receipts and screenshots as proof of these transactions. Currently, there is no balance in my account, and I am unable to perform any operations.
I am requesting that Vbet refund the money I deposited and take the necessary action to resolve my grievance.
Both my spouse and I have accounts on Vbet TR. On October 17, 2024, I invested 36,000₺, only to lose the entire balance. Despite Vbet’s commitment to provide a weekly loss bonus, I received only 47.5₺ in return for my 36,000₺ loss. When I raised this with support, I was told my request was "received...
For the past two days, I have been experiencing a serious issue on the Vbettr casino website. I made a total deposit of over $2,380 via bank transfer, yet I have not been able to withdraw a single cent. None of my withdrawal requests have been processed, and my loss bonus request has also been ignor...
I deposited funds into my Vbettr account, but the amount never appeared in my balance. When I contacted support, all I got were vague responses telling me to "keep waiting," without any real resolution. To make matters worse, they are refusing to add my loss bonus, citing unclear and inconsistent r...
I attempted to withdraw funds from my Vbet account, but the money disappeared during the transaction. The amount was deducted from my Vbet balance, yet it never reached my bank account, and it also hasn’t been refunded back to my Vbet wallet. As of now, my account shows zero balance, and I have no a...