I purchased a Varta Battery with the serial number 03843801A3899 from Ankara Akü Center on 03/12/2024. Initially, the battery showed a charging warning while driving. Later, one morning, the vehicle would not start at all. As a replacement, a Bosch battery with the same standards was provided, and the vehicle has been running smoothly for two weeks. When checked by an auto electrician, no electrical leakage was found in the vehicle. However, when I went to the authorized warranty service, Aslanlar Varta Battery, they claimed the fault was mine and said they would charge the battery. I am certain that I left the lights off. Moreover, despite colder weather, I had no issues with the Bosch battery. They also mentioned that if they charged the battery, there would be an additional fee. This after-sales approach is highly irritating and wrong. I am requesting a replacement for the defective product. By handling issues this way, you are damaging your brand's reputation. Many people seem to have similar problems with Varta Batteries. I want my issue resolved as soon as possible.
I purchased a Varta battery on 07.12.2022, which arrived two weeks later. Upon installation, the battery failed to work. I took it to the service center, where they confirmed it was defective and replaced it under warranty on 05.01.2023. However, less than two years later, the replacement battery al...
On December 19, 2023, I purchased a Varta battery, expecting reliability. However, despite having one year left on the warranty, the battery has completely failed and no longer works. When I contacted customer service for a warranty replacement, they demanded a warranty certificate. I explained tha...
I live in Nazilli, Aydın. But, on May 8th, 2023, my family and I went to Bursa. I had a Varta E43 Al-start type 72 amp battery in my car for more than 3 years. When I got back to the parking lot, I could only unlock the car doors with the remote. When I called the auto electrician, they told me that...
I purchased a 72Ah Varta battery on January 11, 2024, expecting high quality and reliability. Unfortunately, the product has completely failed me. It hasn’t even been a full year, and the battery keeps dying in my actively used vehicle. Every time I try to start the car, the battery is drained. I’ve...
I bought a Bosch battery from a store in Antakya on January 10, 2021. But I had a problem with the battery going dead on its own for three weeks. I drove 150 km to the local dealer, the Iskenderun Era store, where I was told to talk to Se**** E***, an auto electrician who worked with the local deale...
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