On December 19, 2023, I purchased a Varta battery, expecting reliability. However, despite having one year left on the warranty, the battery has completely failed and no longer works.
When I contacted customer service for a warranty replacement, they demanded a warranty certificate. I explained that I was never given such a document but that the battery’s serial number and purchase date are in their system. However, they refused to honor the warranty and told me to contact Özerk Petrol Factory instead. When I did, they offered no help either.
This is completely unacceptable! Varta, you can verify my purchase in your system, yet you are refusing to replace my defective battery. I demand an immediate replacement under warranty. Has anyone else faced this issue? I expect a resolution now!
I purchased a Varta battery on 07.12.2022, which arrived two weeks later. Upon installation, the battery failed to work. I took it to the service center, where they confirmed it was defective and replaced it under warranty on 05.01.2023. However, less than two years later, the replacement battery al...
I purchased a 72Ah Varta battery on January 11, 2024, expecting high quality and reliability. Unfortunately, the product has completely failed me. It hasn’t even been a full year, and the battery keeps dying in my actively used vehicle. Every time I try to start the car, the battery is drained. I’ve...
I purchased a Varta Battery from N11. About a month later, the battery stopped working. Due to my busy schedule and having a second vehicle, I couldn't attend to it immediately. When I finally reached out to the seller, I was told to go to an authorized service center with the warranty document. How...
I unfortunately bought a Varta battery about 2 years ago. The battery was flat in less than 2 years and Ordu Çağlayan Electricity, where I bought the battery, said they couldn't do anything without the warranty certificate. Those who say that they are the ones who guarantee that the barbecue doesn't...
I purchased a Varta Battery with the serial number 03843801A3899 from Ankara Akü Center on 03/12/2024. Initially, the battery showed a charging warning while driving. Later, one morning, the vehicle would not start at all. As a replacement, a Bosch battery with the same standards was provided, and t...
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