My Beko refrigerator, which came with a guarantee, has been nothing but trouble since the day I purchased it. The authorized technical service has made multiple interventions to address various issues. However, over the past 2-3 years, the same problems have resurfaced time and time again. In the month of June, the freezer compartment started leaking water for the second time, causing damage to the flooring in my home. The real problem arises here: Beko's authorized service providers carry out their operations without any paperwork, reports, or official records. I am determined to seek justice by turning to the Consumer Arbitration Board, but the Beko-authorized services that have visited me thus far have failed to provide any documentation. As a result, I lack the necessary evidence. I am deeply frustrated by these undocumented procedures and the hardships inflicted upon customers.
I'm writing to share my disappointment with the Beko refrigerator I bought, which has been incredibly frustrating. I reached out to the authorized service for assistance after discovering that the cooler part of my refrigerator was no longer functioning. They arrived, installed a test device, and as...
I bought a Beko refrigerator on December 3, 2021, expecting a reliable appliance from a reputable brand. However, just three days after the warranty expired on December 6, 2024, the refrigerator suddenly stopped working. When I called for service, the technician informed me that the pipes in the upp...
Despite my request to change the inner cover of my Beko refrigerator, it was replaced instead. Subsequently, the cabinet began to emit steam, prompting four service visits. Unfortunately, the service failed to address the issue, and today, my refrigerator is flooded again. I have initiated a service...
I purchased a Beko 670530 EB refrigerator from an authorized Beko dealer in 2020. For about a month now, I have been experiencing a water leakage issue in the freezer section. After the problem began, I contacted the authorized service center. During the first visit, the technician said that the he...
I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...
Comments