Last year, I filed a complaint about my Bosch washing machine, and a technician was sent to inspect it. After checking the machine, they claimed there was no issue and advised me to call again if the problem persisted.
However, my clothes continue coming out half dry and half wet, so I contacted the same technician via video call to show the issue in real-time. When they arrived again, they replaced a part, but I had to pay for the repair, despite the problem being reported while the machine was still under warranty.
Over the past year, I have repeatedly faced the same issue, but due to health concerns, I was unable to follow up. Now, I have photo evidence proving this is a manufacturing defect.
I am now preparing to file a complaint with the Consumer Arbitration Board because this problem should have been fixed under warranty. If no proper resolution is provided, I will demand a full machine replacement. Bosch, I expect you to take responsibility and provide a permanent solution!
I purchased a Bosch dryer and washing machine two months ago, but after just 1.5 months, I noticed an issue with the wires in the lower filter area of the dryer while cleaning it. It seems the product was defective from the start, but the problem wasn’t visible during installation because the servic...
I purchased a Bosch washing machine about five months ago, and it has been a source of frustration ever since. The machine makes a loud, banging noise during operation, which led me to contact Bosch's authorized service for assistance. Despite four visits from their technical team, the issue remains...
My Bosch dryer (still under warranty) leaves clothes with a foul smell, making them unbearable to wear. I contacted Bosch customer service, and they sent a technician. The technician first washed new clothes they brought in my washing machine—no smell was detected. Then they dried the same clothes i...
I purchased a Bosch dryer on November 12, and within days, it started making a "clicking" sound. When I examined the machine, I noticed a gap on the side. I contacted Bosch service, and when they arrived, they dismissed the noise but acknowledged that the internal teeth were broken—a clear manufactu...
They sold me a defective product I bought a washing machine from Bosch on July 31, 2023. Of course, the machine came in the box and they came for installation. After installation, I noticed that there were stains on the cover of the machine and the team told me to call Bosch headquarters. When I cal...
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