Urban Care Biotin & Keratin Shampoo Caused Severe Dandruff

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March 08, 2025 12:18 am
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My girlfriend bought the Urban Care Biotin & Keratin Shampoo and Conditioner from Gratis, and I started using it hoping to prevent hair loss. However, after just a few washes, I noticed a major problem—my scalp, which had never experienced dandruff before, suddenly became flaky and dry.

I had absolutely no dandruff issues before using this shampoo, yet now I am dealing with an itchy, irritated scalp and visible flakes. Instead of helping with hair health, this product has made things worse. I expected a strengthening and nourishing effect, not a scalp issue I never had before!

I want Urban Care to address this issue immediately. Is this a common problem with this product? Will you provide a refund or offer a solution? Consumers should be warned about potential side effects before purchasing!

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