After switching my phone number to a new carrier, I stopped receiving SMS messages on my SIM card—meaning I couldn’t verify my identity or use my Uption card at all. I immediately contacted Uption customer service and also submitted a formal written request via email. They told me the SIM block had been lifted and that the issue would be resolved. But days turned into weeks, and absolutely nothing has changed. I still can’t receive SMS, which means I still can’t use my Uption card. I’ve followed every procedure they asked for, yet no one seems capable of providing a real solution. This delay has affected my ability to access and use my funds. I demand immediate action to fully restore my account access and enable SMS verification so I can finally use my card as promised.
I’ve been locked out of my Uption account ever since I changed my mobile operator. Because of the SIM change, I can’t log in, and my funds are stuck in the account. I’ve been trying to contact Uption for three days now—calling their customer service line leads nowhere, and I’ve sent multiple emails ...
I am unable to access my Uption account due to a SIM card block, even though I have not changed my SIM card or operator. When I initially contacted customer service, they told me I needed to submit a written request. Although I hesitated due to the anticipated delays, I eventually sent the requested...
For nearly a month, I’ve been calling Uption’s customer service daily to find out why my account was blocked. No one has given me a clear answer, and all I hear is, “We will call you back.” It’s been an entire month, and there’s been no update or resolution. This level of unresponsiveness is unacce...
I’m having two major issues with Uption, and I’ve received no real help. First, the program has suddenly stopped working, and I’ve gotten no explanation as to why. I contacted support to ask what’s going on, but haven’t received a clear response. Second, I was told my Uption card would be delivered...
I loaded funds to my Uption account using my credit card, and the payment was successfully deducted—but the money never showed up in my account. Since then, I’ve been trying to reach UPT (Uption), but it’s impossible. No one answers the phones, and they haven’t responded to any of my emails or inqui...
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