I loaded funds to my Uption account using my credit card, and the payment was successfully deducted—but the money never showed up in my account. Since then, I’ve been trying to reach UPT (Uption), but it’s impossible. No one answers the phones, and they haven’t responded to any of my emails or inquiries.
There is absolutely no customer support available, and users are left completely in the dark. This is not how a financial service should operate. I trusted this platform with my money, and now I’m left without access to my funds and without any explanation or assistance.
Uption, I demand immediate action. Either credit the money to my account or refund it to my card. Ignoring customers when money is involved is unacceptable. I expect this issue to be addressed and resolved urgently.
On June 10, 2025, I attempted to load ₺20,000 onto my Uption account using my credit card. The amount was successfully deducted from my bank account, but the funds never appeared in my Uption balance. It’s been days, and there has been zero progress or communication from the company. I’ve tried eve...
On June 5, 2025, I made a ₺1,900 deposit to my Uption account using my credit card. The amount was successfully deducted from my card, but the funds never appeared in my Uption balance. Since then, I’ve been trying to contact customer support—but with zero success. Their phone line keeps me waiting...
On June 8th, I used my credit card to deposit ₺4,000 into my Uption account. The payment was successfully charged to my card and reflected in my bank statement. However, it has now been over two days and the funds have still not been credited to my Uption account. I cannot access the money I paid, a...
Uption has blocked my account, and I can’t access or withdraw any of my funds. I’ve only been using the platform for less than a month, and suddenly my account was frozen without any explanation. I called customer service right away, and they said someone would get back to me—but I haven’t received ...
I’m having two major issues with Uption, and I’ve received no real help. First, the program has suddenly stopped working, and I’ve gotten no explanation as to why. I contacted support to ask what’s going on, but haven’t received a clear response. Second, I was told my Uption card would be delivered...
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