I am filing a complaint regarding a delivery issue I experienced with UPS. My package, with tracking number 1Z0J71E26800980244, was scheduled for delivery on March 13 to my address in Buca, İzmir, but it was not delivered even though I was home all day.
When I called customer service, I was told that the courier had come to my address but was unable to reach me. However, my doorbell was never rung, and I did not receive any phone call or notification that day. Despite this, the system shows as if I was not available at the address, which I do not accept.
I request that my package be delivered to my address as soon as possible, preferably today, and that I be provided with a clear explanation as to why I was not contacted by phone.
For my shipment sent via UPS Turkey with tracking number 1Z93W2006804353298, I received an SMS around 5:00 PM on November 20 stating that the package had been “delivered,” yet it was absolutely not received. The shipment was supposed to be delivered to my home, and the recipient was at the address a...
My shipment with tracking number 1ZA2320E6804302091, which I ordered through the Fenerbahçe SK app and is being handled by UPS Turkey, has been showing as “out for delivery” in the system since March 10, 2026. However, no one has come to my door, and I have not received any phone call. Despite this,...
I’ve been waiting over a week for a package shipped via UPS with tracking number 1Z2564YF6805482724, yet I still haven’t received it or been given any clear update on its status. The package was supposed to be delivered to my address in İskenderun, Hatay, but UPS has failed to provide accurate track...
On October 25, 2025, at 11:28 a.m., my package, which was supposed to be delivered by UPS Turkey, was not delivered even though I was at home and opened the door immediately after hearing the doorbell. The courier rang the bell once and left without waiting at all. The delivery was not completed. My...
I have a problem with a domestic shipment sent via Ups Türkiye with tracking number 1ZA2320E6804509403. Although the delivery address is my residence in İzmir Bornova, the package was not delivered to me on 24.02.2026. In the system and via the courier it was claimed that I was not at home, however ...
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