My Pandora order with UPS tracking number 1ZC337W86803312508 arrived at the UPS Istanbul branch on January 2, 2025, but although the delivery is within the same city to Başakşehir, Istanbul, it has still not been delivered to me as of January 8, 2025. First, the delivery date was postponed, and then, despite my repeated calls to customer service, incorrect information was entered into the system claiming that I was not at the address. We have a bedridden patient at home, so it is not possible that there was no one at the address during the stated delivery attempts. When I contacted UPS customer service, they told me that they had marked the shipment as urgent, but afterward, false statements were made about failed delivery attempts instead of actually delivering my package. I find it unacceptable that a shipment that has reached the Istanbul branch cannot be delivered within days to a nearby district and that the situation is misrepresented in the records. I request the urgent delivery of my Pandora product to my address in Başakşehir without any further delay, and if delivery cannot be made immediately, I demand a full refund of the amount I paid, which is over 11,000 TL.
On August 27, 2025, at 15:05, my Pandora order shipped with UPS Turkey was marked as delivered, but it was shown as signed for by a person named K… M…, someone I do not know. I never received my package. To make matters worse, there was no delivery code or secure verification process, which creates ...
On August 8, 2025, I received a notification regarding my UPS shipment (tracking number: 1ZE549G06806368918) stating that I was “not at the address.” However, this is completely false because I was at home all day, and no courier ever came to my door. It is unacceptable that a package can be marked ...
On August 11, 2025, I was expecting a package shipped by Altınyıldız through UPS Turkey, with tracking number 1Z892ER96804690367, to be delivered to me via the İzmir Bornova branch. However, even after four full days, my package has still not been delivered. Despite the fact that I was at home and t...
For my shipment sent via UPS Turkey with tracking number 1Z93W2006804353298, I received an SMS around 5:00 PM on November 20 stating that the package had been “delivered,” yet it was absolutely not received. The shipment was supposed to be delivered to my home, and the recipient was at the address a...
I have a shipment with UPS destined for my address which was supposed to be delivered around 3 December but has still not been delivered. During this period, I had great difficulty reaching customer service; most of the time I could not get through, and when I did, they claimed that my address and p...
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