UPS shipped the package from Ankara on 09/12/2024 and it arrived in İzmir Menemen on 10/12/2024 at 10:04. However, it was not delivered because the distribution area was deemed “too far.” It's difficult to understand this reasoning since my house is just around 5 km from the distribution centre. Upon checking the tracking number today, I noticed the delivery status and found it puzzling that a short distance could pose a problem. I attempted to reach out for more details, but I didn't receive any straightforward responses. The absence of clear communication and effective service has led to avoidable delays. I hope the company addresses this promptly and takes steps to prevent similar issues in the future. Dependable service and effective customer support ought to be the norm.
On October 12, 2025, my shipment with tracking number 1ZA294D26800136727 has been missing since Wednesday, October 8, 2025. I contacted UPS customer service, and they told me I would be informed soon. However, it has been four days, and I still haven’t received any update. This shipment was suppose...
I’m very unhappy with UPS Turkey. My package was handed over to them on 16/08/2024, and here we are on 27/08/2024, and it’s still nowhere to be seen. When I called customer service earlier, they told me it was because I live in a "remote area" and that it would be delivered on 23/08/2024. Well, that...
I purchased a product from Beymen, which was shipped via UPS Turkey. Early in the morning, I received a call stating my package was out for delivery but that my address wasn’t part of their delivery area. I live in Aydın/Kuşadası—not in a remote village or an inaccessible area. All other courier com...
I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...
On August 8, 2025, I received a notification regarding my UPS shipment (tracking number: 1ZE549G06806368918) stating that I was “not at the address.” However, this is completely false because I was at home all day, and no courier ever came to my door. It is unacceptable that a package can be marked ...
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