UPS failed to deliver my package on Friday, claiming the address was incomplete. But my address was entered fully and correctly. What’s even more frustrating is that I was never contacted—no phone call, no message, nothing. Every other courier company calls when there’s a delivery issue, so I expected the same from UPS. Instead, they simply marked it as undeliverable and moved on.
Now, they say the package will be delivered on Monday. Why not the next day—Saturday—like other couriers who also operate on weekends? I was counting on receiving this delivery on Friday, as confirmed by the SMS notification I received. Unfortunately, I’ll be out of town on Monday, and the clothes I ordered were meant for that trip.
UPS sent me two false notifications in one day, claiming they “couldn’t reach me at my address” and “couldn’t reach me by phone.” That’s completely untrue. I was home all day, my phone was on, and my doorbell never rang. No one came. No one called. I even tried to contact the courier, but they didn...
The UPS package I was expecting was taken out for delivery without any notification being sent to me—no SMS, no email. Since I had no information, I was outside at the time. They apparently came to my door and called, but the delivery was marked as unsuccessful and I was told the package would be ta...
I’ve had an incredibly frustrating experience with UPS. I placed an order on May 13, and UPS claimed they broke the item and never delivered it. The sender kindly arranged a replacement shipment on May 16, which was supposed to arrive by May 20. Naturally, the second package also didn’t arrive. Whe...
I waited at my address for six full hours for a UPS delivery that never arrived, only to receive an SMS falsely claiming I wasn’t at home. This is completely untrue—I was there the entire time specifically to receive the package. Despite this, UPS closed the issue without offering any explanation or...
UPS has been incredibly frustrating to deal with. My package, which was supposed to arrive on the 8th, apparently "attempted" delivery on the 9th, claiming I wasn’t home. However, I haven’t left the house for 4 days, and still, my package hasn’t even been put out for delivery again. I’ve emphasized ...
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