I ordered an iPhone charging cable from Apple, which was shipped via UPS Türkiye. However, when the UPS Isparta Modern Evler courier arrived at the hospital where I work, they refused to enter the building and instead called me from outside, expecting me to pick it up. At that moment, I was busy and couldn’t answer the call.
Just two minutes later, I tried calling the courier back eight times, but they intentionally declined my calls. Later, I found out from UPS customer service that the courier falsely reported my number as "unanswered" in their system. However, my repeated call attempts were ignored, and this was never recorded. Additionally, the Modern Evler UPS branch does not answer their phones.
To make matters worse, my tracking status falsely stated "business closed", even though my location, Süleyman Demirel University Campus, serves over 40,000 students. Despite being in a major area, I was informed that UPS only delivers once a week, delaying my package for a full seven days.
I ordered a product through Apple Online, which was supposed to be delivered by UPS Turkey. Despite providing all my details correctly, my package has not been delivered all week due to what they call 'incomplete information.' I repeatedly contacted both Apple and UPS, trying to get the issue resolv...
UPS Turkey insists on not delivering my order from Apple, which was shipped 5 days ago from Istanbul to a destination just a 3-hour drive away. What's worse, my inquiries are either not answered or responded to with meaningless statements such as "the courier reported 'ADDRESS CLOSED'." I've been at...
The mobile phone I ordered from Apple was shipped via UPS Türkiye from Istanbul to my address in Ankara on October 10, with tracking number 1ZA5X7006877341586. However, since that date, the tracking system has continuously shown the status as “in transit,” and the package has not been delivered to m...
On November 7, I ordered a product from Apple, which was shipped via UPS Turkey. According to the tracking system, it was marked as “out for delivery” on November 8, with an estimated delivery window between 9:00 AM and 6:00 PM. I stayed home all day to ensure I’d be available to receive it, but nob...
I placed an order through Apple.com, but the package was never delivered to my home. When I reached out to Apple support, they said they can’t intervene in shipping issues—which is absurd, considering they chose the courier. I pleaded with several representatives to at least notify UPS about the iss...
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