My 3D printer arrived via UPS, and the box was in this condition. I wasn’t home, so my family received the package. When they asked about the damage, they were told it was “punched for easier handling during transport,” which is an unbelievable explanation. The inner carton inside the box was also punctured. Thankfully, the device itself doesn’t appear to be damaged, but because the employees handled it carelessly, the packaging was damaged — and even though they should have filed a report, they instead gave a mocking, dismissive answer.
I’ve been shopping online for years, and this is the first time a package of mine has arrived this damaged. From now on, the moment I hear the name UPS, I will avoid them.
I placed an order through Apple, and the package was handed off to UPS for delivery. However, despite the tracking showing it’s with them, the item still hasn’t arrived. When I checked the system, it stated “incomplete address,” but I double-checked—the address is 100% correct. I called UPS custome...
I’m extremely dissatisfied with UPS. On three separate occasions, my packages were marked as “delivered” before ever going out for delivery. Each time, I was told to pick them up from the branch myself—even though I paid for home delivery. What kind of service is this? UPS doesn’t even attempt to b...
I made a recent online purchase and needed to return the item because exchanges weren’t allowed. The seller uses UPS for returns, so I followed their instructions and submitted a return request through UPS. That’s where everything started going wrong. For the past four days, I’ve been getting the r...
I have never seen a more irresponsible shipping company than UPS. They marked my package as “delivered” on the same day they first called me about the estimated delivery, even though the package never arrived. According to them, it would be delivered during the week, but that never happened. The tra...
Today, my UPS shipment with tracking number 1ZE549G06806469210 was delivered. The moment I received the package, I noticed that the box had been opened and torn. It looked as if someone had intentionally opened it and then tried to close it again. The protective bag inside was also damaged, and the...
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