On August 7, I purchased a standard membership through Unimeal. My credit card was charged twice, once for $9 and once for $45. Despite the company’s clearly stated refund guarantee on their official website, I have sent 5–6 refund requests via email, but to this day, I have not received any refund or explanation from them.
Although Unimeal promotes a money-back guarantee, their refusal to respond to my refund requests and failure to return my payment have made me seriously question the company’s reliability. After receiving no resolution, I contacted my bank, which initiated an official chargeback process with Unimeal’s bank. However, I still haven’t received a clear response from Unimeal customer service, and my issue remains unresolved.
I find it unacceptable that Unimeal prevents customers from exercising their right to a refund, despite publicly offering a guarantee. I demand the immediate return of the amounts charged without justification.
I signed up for a membership on the Unimeal website, but I didn’t realize that the charges were in U.S. dollars. As soon as the payment was withdrawn, I canceled my membership and requested a refund. However, I received a response — in a foreign language — stating that my purchase was “not eligible ...
Unimeal charges extra fees for their subscriptions without notifying customers. Later, they claim that you have two separate subscriptions and tell you that you can cancel them if you wish. However, they never respond to refund emails, and no refund is ever issued. The only message they send is an ...
On December 16, 2024, Unimeal wrongfully charged $69 to my card without my knowledge or authorization. I never approved this transaction and demand a full refund immediately. To make matters worse, I am unable to log into their website and can’t reach anyone for support. There is no way to contact ...
On July 3, I paid $9.90 to Unimeal to receive their service, but they never provided any service in return. Shortly afterward, they requested an additional payment of about $30. Because of this, I decided to cancel the service and requested a refund, but the company has been making every effort to a...
I visited the Unimeal website to check out their diet program and entered my food preferences, height, and weight. When I saw the pricing options for monthly and three-month plans in USD, I found them too expensive and did not proceed with a purchase. I never entered my credit card information or co...
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