I purchased a pair of shoes from your store three months ago, and the inner back part has already come apart, causing discomfort and hitting the heel. I contacted customer service, and although the shoes were initially under review, they concluded it was due to user error. It's incredibly peculiar for a pair of shoes to deteriorate this quickly. Moreover, if it's user error, why hasn't the same issue occurred in the other shoe? Blaming the user and dismissing the matter hastily is not fitting for your brand. Good day.
I purchased a pair of Skechers sneakers from one of your stores, but within just three months, the shoes began falling apart. The seams opened, and the leather started peeling, making them unwearable. I sent the shoes for inspection, but the response was that it wasn’t a manufacturing defect, effect...
I purchased a pair of Skechers shoes online in May, and the side of one shoe tore after normal use. When I sent the product for inspection, the claim was rejected, and the shoes were returned without any resolution. It’s frustrating that Skechers consistently dismisses such issues as "user error," ...
I have an issue with my Skechers shoes—the front section has come apart, and the heel area has torn and deformed. I’ve been using another model of Skechers for three years without any issues, which is why I continue to choose this brand. However, this pair failed in a very short time. When I reques...
I purchased a pair of Skechers shoes from the store, and despite wearing them for a very short time, the heel area showed significant deformation. When I sent the shoes for inspection, I was told it was not a manufacturing defect and that the damage was due to usage. How can this issue be attribute...
I purchased a pair of Skechers shoes, expecting durability and comfort. However, after just two months of use, they tore apart. When I contacted customer service, they blamed me for "user error" and refused to take responsibility. Is this really a user issue, or is it poor-quality manufacturing? A ...
Comments