If you can’t reach Under Armour support for a return, don’t rely on just one channel—they actually offer multiple ways to contact them, and some work much faster than others.
The quickest option is live chat on their website, which is typically available daily and can respond within minutes, while email can take several days.
If chat isn’t working, call their support line +1 888-727-6687 or use their text support (1-833-550-3938), which are official and often more reliable than waiting for email replies.
You can also bypass support delays by starting your return directly through their online return system or order history, since Under Armour allows returns within about 60 days with proof of purchase.
If none of these work, share your concerns or file a complaint on Xolvie to connect with others and find support.
Related Complaints
Under Armour Phade RN 3 Shoes Make Loud Squeaking Noise After 3 Months

On December 30, 2025, I purchased a pair of Under Armour Phade RN 3 shoes on Amazon for approximately $58. In less than ...three months, the shoes started making an extremely uncomfortable “squeaking” noise with every step. I used the shoes for running on a coastal track, averaging 45 minutes to 1 hour...
Under Armour Denied My Return Claiming Dirty Soles After 10-Minute Use

On September 28, 2025, I purchased a pair of Under Armour shoes (Product Code: Art3028512-103) from the Under Armour sto...re at İzmir Optimum Mall. After buying the shoes, I wore them outside for about 10 minutes just to test their comfort. Shortly afterward, I decided to exchange them. However, the s...
Under Armour Delivered My Order Wet Crushed and Opened

On 04.09.2025, I ordered the Men’s UA Performance Cotton 3 Boxerjock 3-Pack (#2247247149812767) from the Under Armour ap...p, and it was delivered to my home address in Akşehir, Konya with the box completely wet, crushed, and opened. The boxer packages inside were also open and deformed. Although the b...
Under Armour Ignored My Complaint About Wet and Open Package Delivery

On September 4, 2025, I ordered a Men’s UA Performance Cotton 3 Boxerjock (3-pack) from the Under Armour app (Order #224...7247149812767), to be delivered to my home address in Akşehir, Konya. However, when the package arrived, the outer box was completely wet, crushed, and opened. The boxer boxes insi...
I Face Discomfort With My Under Armour UA Lockdown 7 Leather Basketball Shoes

I recently bought a pair of Under Armour Men’s UA Lockdown 7 basketball shoes from Boyner’s online store for ₺4000. Howe...ver, the shoes are made entirely of leather. Having a basketball shoe made completely of leather causes serious issues — it lets water in during winter and becomes unbearably hot i...

I Can’t Return My Under Armour UA Rival Pants on Trendyol Despite Following Rules

I ordered the Under Armour Women’s UA Rival Wide Leg Pants through Trendyol (Order No: 10332135559), and from the very b...eginning, the experience has been frustrating. The product was shipped with an unreasonable delay, and when it finally arrived, the fabric quality was far below expectations. I onl...
I Can’t Return My Under Armour UA Rival Pants Despite Keeping the Tags Intact

I purchased the Under Armour Women's UA Rival Wide Leg Pants through Trendyol (order #10332135559), and the entire shopp...ing experience has been extremely disappointing. First, the shipping was significantly delayed. When I finally received the pants, I was shocked by how low-quality the fabric felt ...
I Received a Used and Dirty UA Charged Assert 10 Running Shoe from UnderArmour.com
On July 21, 2025, I ordered a pair of UA Charged Assert 10 running shoes directly from UnderArmour.com.tr, expecting a b...rand-new product as advertised. The shoes were delivered quickly—within two days—but to my disappointment, they were clearly used and worn. The soles were dirty and dusty, and the ...

Under Armour Order Canceled, but Refund Not Issued—No Customer Support
I ordered a pair of Under Armour shoes but realized I selected the wrong size. I canceled the order immediately and plac...ed a new one with the correct size. However, despite the cancellation, I never received my refund for the first order. I have tried multiple times to reach customer service, but n...
Defective Zippers on Under Armour Golf Pants – Poor Customer Support at Galataport Store

I purchased three pairs of 5-pocket golf pants from Under Armour, and each one has the same issue with the zipper, which... appears to be a manufacturing defect. When I brought this to the attention of the staff at the Galataport store, I was told to return the items to the original store of purchase r...
Under Armour UA Drive Tapered Pants Return Rejected – Wrong Item Claim

I recently purchased Under Armour UA Drive Tapered pants. Upon receiving the item, I tried it on and didn’t like it, so ...I returned it immediately. However, Under Armour rejected my return, claiming I sent back the wrong item. This is absolutely not the case—I returned the exact item I received. The ...

Under Armour Online Shopping Shipment Issue, My Rights as a Consumer are Violated

Order number 2469901697512381 is causing me trouble. I placed an order for an Under Armour product on December 10, and i...t hasn't been shipped yet, causing me significant inconvenience. I'm disappointed with the service I've received from your online store, and it's frustrating that reaching customer...
Under Armour Hovr Rice 4 Training Shoes Defect

After wearing the Under Armor Hovr Rice 4 training shoes that were given to me as a gift, a few times these days, a line... appears on the left shoe when I press to the front of my foot, as seen in the photo and video, and disappears when I lift my foot. I sent an e-mail to Under Armor Turkey informing...

Shrinking Under Armour Flip Flops

Amazon sold me a pair of Under Armour flip-flops. I only used them for one day by the pool. To my surprise, these flip-f...lops had shrunk so much the next day that they were nearly three sizes smaller. This is unacceptable for a brand like Under Armour, and I expected more from the brand as well as th...
Returned Under Armour Charged Bandit TR 2 sp Running Shoes, Payback Awaiting

I returned the men's UA Charged Bandit TR 2 sp Running Shoes that I purchased from Under Armour due to the irresponsibil...ity during product delivery. However, I am currently facing a similar lack of attention regarding the refund process. Despite six days passing since I returned the product on Satur...
Under Armour Running Shoes Lost in Transit!
On June 5th, I purchased a pair of running shoes from Hepsiburada seller 5550***28. However, despite the fact that it is... June 13th, the merchandise has yet to be dispatched! I've been in limbo for a week and empty-handed. I've tried several times to contact both the seller and Hepsiburada in the hop...
