Under Armour Order Canceled, but Refund Not Issued—No Customer Support

Ali
Under Armour
February 9, 2025 10:53 PM9

I ordered a pair of Under Armour shoes but realized I selected the wrong size. I canceled the order immediately and placed a new one with the correct size. However, despite the cancellation, I never received my refund for the first order.

I have tried multiple times to reach customer service, but no one responds. This is completely unacceptable! I followed the cancellation process correctly, yet my money has not been returned.

If the relevant department does not resolve this issue immediately, I will file a complaint with Consumer Rights authorities. Under Armour, process my refund now! Customers shouldn’t have to chase down their own money after canceling an order!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I can’t reach Under Armour support for a return, what options do I have?

17 Complaint

Similar Complaints

Under Armour Shoes Show Repeated Defects Despite Replacement

Ege
Under Armour
December 3, 2024 12:02 AM37

I purchased Under Armour shoes, trusting the brand, but my experience has been deeply disappointing. Initially, the shoe...

Under Armour Shoes Show Repeated Defects Despite Replacement
Under Armour Shoes Show Repeated Defects Despite Replacement
Under Armour Shoes Show Repeated Defects Despite Replacement
Under Armour Shoes Show Repeated Defects Despite Replacement

Received Wrong Under Armour Shoes Instead of My Original Order

Meltem
Under Armour
December 4, 2024 11:20 PM11

I ordered a pair of black Under Armour sports shoes, size 44.5, for ₺1,735 under order number 4152465331. However, inste...

Received Wrong Under Armour Shoes Instead of My Original Order

Under Armour Shoes Deformed After One Day

Çağan
Under Armour
November 4, 2024 9:46 PM38

I recently purchased a pair of shoes from an Under Armour store, expecting the quality that the brand is known for. Shoc...

Under Armour Shoes Deformed After One Day
Under Armour Shoes Deformed After One Day

Amazon's Wrong-Size Delivery and Frustrating Return Process

Ufuk
Amazon
July 6, 2023 11:42 AM46

I got the wrong size of a product I ordered from Amazon. I started the process for returning the item and sent it back, ...