Amazon sold me a pair of Under Armour flip-flops. I only used them for one day by the pool. To my surprise, these flip-flops had shrunk so much the next day that they were nearly three sizes smaller. This is unacceptable for a brand like Under Armour, and I expected more from the brand as well as the shopping platform. On July 31, I immediately initiated a return request, and now it's August 31... There has been no resolution or response from either the brand or Amazon in over a month. The lack of customer service and quality control is truly disappointing. I'm sharing my frustrating experience in the hopes that it will prevent others from having a similar problem with their purchases. To maintain their reputations and keep their customers satisfied, Amazon and Under Armour must address such quality issues as soon as possible.
I recently purchased two pairs of Under Armour athletic shoes from Amazon—one for myself and one for my son. In an incredibly short time, the inner lining on both pairs wore through completely, particularly under the heel and toe areas. The shoes are clearly defective, with noticeable wear despite m...
On March 20, I purchased a pair of Under Armour shoes from Amazon. Even though I only used them for regular daily wear and never subjected them to unusual conditions, a tear appeared on the outer right side of the shoe after about four months. When I first received the product and during the initial...
I recently purchased a pair of shoes from an Under Armour store, expecting the quality that the brand is known for. Shockingly, the shoes started showing signs of deformation within just one day. The inner side cushions tore, and the overall structure began to deteriorate. We chose Under Armour beca...
I purchased two t-shirts from the Under Armour store at Optimum Mall, and within just one week, both shirts developed holes after a single wash. I always wash new clothes before wearing them, so this was their first wash, and I haven’t even worn them yet. When I took the shirts back to the store, n...
I am very unhappy with how Amazon handled my Camper Drift Trail shoe return. Despite returning the shoes due to a sizing issue, it has been a month and no refund has been issued. They finally responded on July 5th, after being contacted via email, promising to resolve the issue within 72 hours. Howe...
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