Umingle Age Verification Denied After Approval – Account Access Blocked

I have been using the Umingle website and had already successfully verified my age in the past. However, since yesterday my access has been blocked with an “Age Verification Denied” message, even though my age was previously approved. The error screen now tells me to contact support by email and gives a reference number (bb688***), but the support email address does not work and my messages are not being delivered, so I am completely stuck. I tried to reach Umingle only through the contact email provided, but I did not receive any reply and there is no live chat or alternative support channel offered on the website. Because of this problem, I cannot access my account even though I am ready to verify my identity again with my face and ID. I kindly request that my age be manually re-verified, my account access be restored, and the support email issue be fixed so that both I and other users can reach customer service reliably in any future problems.