Umingle Account Access Blocked Over Gender Searching Allegation

Hello Umingle Support, My Umingle website account linked to the email address “ahmedelgamer***@gmail.com” and Ban ID “e06908d4” has been banned for the reason “Gender Searching.” I do not understand exactly what behavior triggered this and I believe there may have been a mistake. I kindly request that you review my ban in detail, clearly explain why this action was taken and on which specific behavior it is based, and share any relevant evidence with me. If this was a misunderstanding or an error, I ask that you remove the ban from my account, restore my access without requiring any payment, and consider appropriate compensation for the inconvenience caused. Thank you for your time and support.