I Need Umingle to Remove My Ban Caused by an Age Input Error

I was using Unmingle to chat with new people when I accidentally entered my age incorrectly and was banned shortly after. I am actually 19 years old, but because I am not very used to typing on mobile, my finger slipped, and I entered 13 instead of 19. I meant to type 19, but after pressing 1, my finger hit 3, and the wrong age was submitted before I noticed. When I tried to correct my mistake, my account was banned. My ban ID is d9738c5f. I have been unable to access my account for a few minutes now, and I believe this happened very recently due to this typing error, not because I tried to misrepresent my age. I respectfully request that my ban be removed and my account access restored, as I am actually 19 and this was an honest mistake caused by a slip while typing on my phone. I would be grateful if you could review my situation using the ban ID d9738c5f and lift the ban on my account.