My username is se** and on July 12, 2025, I noticed that ₺6,500—the total I was expecting from two open bets—was withdrawn from my Ultrabet account without my knowledge. The funds were transferred to a Papypara digital wallet that I’ve never linked to or used before. I have never authorized such a withdrawal and have only ever used bank transfer to cash out.
When I reached out to Ultrabet live support, I was told that account security is my own responsibility, and they falsely claimed I had previously withdrawn to a virtual wallet. This is completely untrue—I do not have a registered or verified Papypara account. Their support team abruptly ended the chat without offering any meaningful assistance or investigation.
This unauthorized withdrawal occurred without my consent, and my account shows no linked Papypara wallet. I demand a full refund of my ₺6,500, and I want this issue to be publicly acknowledged so that other users don’t experience the same breach of trust and financial loss. Ultrabet must take accountability and restore the funds immediately.
On September 19, 2025, around 9:00 AM, I placed a 2,600 TL withdrawal request on my Ultrabet account after winning from my last game. Within the same hour, my withdrawal was canceled without my consent, and my account was accessed to play games I never touched, resulting in my entire balance being l...
I had ₺3600 in my Ultrabet account when I suddenly noticed that the entire balance was gone. After checking, I saw that casino games had been played without my knowledge, and my account had been completely wiped out. I immediately contacted live support to report the issue, but they brushed me off b...
On September 26, 2025, unauthorized bets were placed on my Ultrabet account, and my balance was reduced to zero. Right before the incident, I was suddenly logged out of my account, and immediately after that, I activated two-factor authentication. My account username is Ömer0000. This is the first t...
On October 13, 2025, at around 04:31 a.m., I noticed that someone had accessed my Ultrabet account from a different IP address without my authorization. My account username is Ferhatyuzay. The balance of ₺27,000 in my account was used up entirely on slot games without my control. The entire amount w...
I deposited money on Ultrabet and unfortunately lost it, but I was given a loss bonus. I used that bonus and managed to increase my balance to ₺1650. While continuing to play, I noticed something strange—my balance began decreasing on its own, even though I wasn’t placing losing bets. Then suddenly,...