I recently made a purchase on Udemy, specifically the Hopoponomo course offered by M.... C..., on June 12, 2023. Unfortunately, I did not receive any email confirmation or access to the course materials. This lack of communication is highly frustrating and unacceptable. I tried contacting their customer support via email, but I couldn't find a phone number to reach out to them directly. It's disheartening to see customers being left in the dark without any proper assistance. I am genuinely interested in learning and benefiting from the course I purchased, but the lack of response and support from Udemy is causing significant inconvenience and disappointment. I urge Udemy to take immediate action to resolve this issue and provide the necessary assistance to rectify the situation.
On September 23, 2025, I purchased three courses on Udemy using my bank card: “Core Belief Restoration,” “Self-Esteem 101: The Art of Self-Love,” and “Growing After Trauma.” The payment went through successfully, and I received a confirmation email. However, even after three days, these courses stil...
I purchased an HACCP course on Udemy, but I am extremely dissatisfied with the content quality and depth. The course does not provide the level of detail or clarity that was promised, and I have not been able to benefit from it. For about a month, I have been trying to request a refund due to my di...
On January 5, 2024, I decided to treat myself and invested ₺869.00 in an Udemy course, conveniently using my credit card for payment. Unfortunately, the courses never showed up in the system, much to my disappointment. Now, who should I reach out to in order to sort out this chaotic situation? I'm e...
I purchased an online training course from the Goethe Institute, which is supposed to be available for 90 days. It's been 3 days since my purchase, and the course is still not activated. The site mentioned it would be available the next day, but that hasn’t happened. I emailed them for support, but ...
I haven’t been able to log into my Udemy account for about a month. During login, the verification code never arrives — I’ve even checked my spam folder, but no email is being received at all. I need access to the courses I previously purchased. I contacted Udemy customer service, but I haven’t rece...
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