I would like to report a serious issue regarding my recent trip from Zincirlikuyu to Bağcılar. The Uber app showed an estimated fare of approximately ₺650, but the driver manually entered ₺6,500 on the taximeter, claiming it was due to a “night tariff.” This amount is ten times higher than the correct fare and clearly an abuse of the system. Such behavior is a violation of Uber’s pricing policy and local transportation regulations. Charging passengers artificially inflated fares under false pretenses is fraudulent and unacceptable. I kindly request Uber to investigate this matter, ensure I am charged the correct fare, and take strict action against this driver to prevent such misconduct in the future.
On September 28, 2025, I used Uber Taxi service in Istanbul. Before the ride, a 40% discount was applied in the app, and the estimated fare was shown as between ₺300–₺350. However, at the end of the ride, the screen in the taxi displayed ₺505, and the driver demanded ₺575. On top of that, the servic...
I recently used the Uber Taxi service and faced an overcharging issue due to the driver's route choice. During the ride, I noticed that the route taken was unnecessarily longer than the normal route. When I asked the driver why we took this route, he simply replied that he preferred it that way. On...
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I use Uber frequently, and I’m growing increasingly frustrated with the app’s inaccurate fare estimates. Recently, I requested a ride that was shown to cost between ₺140–₺160. However, I was charged ₺198 at the end of the trip. This isn’t the first time this has happened. Previously, when I reported...
On March 29, 2025, I took a ride with Uber and used a valid promotion that clearly reduced my fare to ₺267. However, the driver charged me ₺520 in cash—nearly double the amount shown in the app. This is not the first time I’ve encountered pricing inconsistencies with Uber, but this time it’s unaccep...
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