I recently used the Uber Taxi service and faced an overcharging issue due to the driver's route choice. During the ride, I noticed that the route taken was unnecessarily longer than the normal route. When I asked the driver why we took this route, he simply replied that he preferred it that way.
On a different ride-sharing app, this same distance usually costs around 200₺, but due to the driver's actions and inflated taximeter reading, my Uber fare was significantly higher. I paid much more than the standard fare for this trip, which I find completely unfair and misleading.
I immediately contacted Uber support and reported this issue, but I have not received any meaningful response so far. This situation has caused me both financial loss and frustration, as I expected transparent pricing and fair treatment from Uber.
I request a full refund of the excess amount charged for this trip and expect Uber to review the driver's actions and provide a satisfactory resolution. Please address this matter urgently and prevent similar experiences for other users.
On March 29, 2025, I took a ride with Uber and used a valid promotion that clearly reduced my fare to ₺267. However, the driver charged me ₺520 in cash—nearly double the amount shown in the app. This is not the first time I’ve encountered pricing inconsistencies with Uber, but this time it’s unaccep...
On July 3rd in Antalya, I used the Uber Taxi service and experienced an unfair overcharge on my account. Here is the exact timeline and problem I encountered: At 22:41, I called for a taxi through the Uber app. However, the driver named Y**** never showed up, even after waiting more than 10 minutes...
On October 5, 2025, I took two separate Uber Taxi rides in Antalya — first from Muratpaşa to Konyaaltı, and then back on the same route (Konyaaltı to Muratpaşa). The first trip was 9.4 km and lasted 17 minutes, while the return trip was nearly identical — 9.6 km and 15 minutes. During the first rid...
During my recent trip with Uber, the displayed fare was ₺1.640, yet I was charged ₺2.100. The driver ended the trip only after I exited the vehicle, w...
Today, I took an Uber Taxi ride from Pendik Marmara Training and Research Hospital to Tuzla Eflani Street. The driver, named T****, was driving a vehicle with the license plate 34 *** 79. At the end of the trip, the driver requested ₺580, which I paid in cash. However, after leaving the car, I notic...
Comments