Uber Call Ended In a Long Wait at The Door, The Driver Never Showed Up

Özge
Uber
98

I called an Uber to arrive 15 minutes early before my bus departure time. I waited at the door for 20 minutes for the driver who was supposed to arrive within 10 minutes. Despite trying to call them multiple times, the driver didn't answer my calls or provide any response. I had to cancel and call another driver since I couldn't reach them and couldn't get any service. Due to the unreachable and irresponsible driver, I missed my bus. This was my first experience with Uber. Their irresponsible behavior caused me both time and financial loss.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Uber driver made us wait on the road, how can I report this quickly?

8 Complaint

I canceled the trip with Uber but was still charged, how can I get a refund?

13 Complaint

Similar Complaints

Doordash Didn't Even Offer To Compensate For The Cold Food

Adam
DoorDash
23

It was Friday night, and I was really hungry after a long day at work, used DoorDash, to place an order for my favorite ...

Uber Taxi Charged Without Ride, Refund Still Missing

Kmr
Uber
67

On September 18, 2025, around 7:00 PM, I requested a taxi through the Uber app using my bank card. The taxi drove right ...

Untrue Excuses! Seeking Refund & Accountability From UberEATS

Erika
Uber Eats
19

It was so disappointing that the food I ordered never showed up after I was so looking forward to it. when I called to f...

Uber Charged Me for a Canceled Ride

Aycan
Uber
29

I accidentally requested a ride on Uber and canceled it right away, but they still charged me. I didn’t take the ride, y...