Uber Charged Me for a Canceled Ride

29

I accidentally requested a ride on Uber and canceled it right away, but they still charged me. I didn’t take the ride, yet the fare was withdrawn from my account as if the trip happened. I’m a student, and this isn’t the first time Uber has done this to me. It’s extremely frustrating to keep losing money for rides I never took.

I depend on Uber often, but these constant charges for canceled or incomplete trips are unacceptable. I can’t afford to throw away money like this—especially when I follow all the rules and cancel immediately.

Uber, please refund the money you wrongly charged me. Stop billing users for rides they didn’t take. I expect fair treatment and a prompt resolution to this issue.

Comments

Similar Complaints

Uber Keeps Charging My Account Unfairly

23

Uber keeps charging my account unfairly. Even though I haven’t used the app, Uber continues to withdraw money from my ac...

I Face Double Charge On Uber And No Refund Despite Support Claim

25

I used Uber recently and experienced a serious billing issue where my card was charged twice for the same trip. Although...

I Face Unauthorized Charges From Uber Taxi Despite Not Using The Service

28

I am experiencing a serious issue with Uber Taxi regarding unauthorized charges. I do not recall how my bank card was li...

Double Payment Issue with Uber - Still Waiting for Refund

53

I have noticed an issue with the payments made from my account. For the trip I mentioned, a double payment was charged. ...

Double Payment Issue with Uber - Still Waiting for Refund

Uber Charged Me Extra Twice Despite Discount—Only Refunded Once

19

Hello, I’ve now used the Uber app twice because of the discounts being offered, but both times I was charged more than t...