On October 4th, I had a flight from Belgrade to Adana with Turkish Airlines. Initially, I landed in Istanbul but was not allowed to board the Adana flight. The reason given was that I was not listed on the Belgrade-Istanbul flight, even though I had boarded it. Due to their system errors, I had to purchase another ticket and extra baggage. Despite already having a ticket for the same flight, I had to buy another one. I then submitted feedback and waited for 3 weeks. They only refunded the Adana ticket amount to an unrelated bank card, not the one I used for payment. They did not refund the mandatory extra baggage fee or provide any flight points. Recently, Turkish Airlines has been continuously making system errors and passing the cost onto customers. My issue was not resolved, and no assistance was provided. The reputation of being a large company means nothing now.
Turkish Airlines did not allow me to board the plane and is not providing a refund. On my Belgrade-Istanbul-Panama-Santiago flight, I boarded the plane in Belgrade without any issues. In Istanbul, I completed the check-in process without any problems, and at no point was I informed that I would not ...
On December 3, 2023, I booked a round-trip ticket to Belgrade using my miles through the Turkish Airlines app. On December 31, 2023, I traveled with my cabin luggage on a flight from Istanbul with Turkish Airlines. On my return journey, I was informed at Belgrade airport that my cabin luggage did no...
I had a negative experience with Turkish Airlines. On 12.03.2024, our flight faced overbooking. Despite being entitled to 50% compensation for a flight over 1500 km and under 3 hours, Turkish Airlines offered us 300₺ worth of miles. We couldn't see the seats we specifically chose and purchased for o...
I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to excessive ticket sales. I had to stay at Turkish Airlines' hotel that night, and they provided me with a ticket for the next available flight. They assured me that compensation woul...
I am extremely dissatisfied with Turkish Airlines! There were three options available when I bought my ticket. I went with the company that guaranteed free changes and refunds under any circumstances. However, I requested a change the day after purchasing the ticket and well within the allowed time ...
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