I just bought a ticket from Turkish Airlines and it came with a baggage allowance of 23 kg. Unfortunately, when I reached Baku, I received the disappointing news that my ticket did not include any baggage allowance. I was then requested to make a payment of 134.35 manats. I was quite surprised by this experience, as it was not what I would have expected from Turkish Airlines. When it comes to booking tickets, I have complete trust in the largest airline in Turkey. Even though there were more affordable choices, I made the decision to go with Turkish Airlines, only to end up in this predicament. I kindly ask for a prompt refund of the charged amount.
Last August, I purchased a ticket from Turkish Airlines that included a 23 kg baggage allowance. When I arrived at the airport, they claimed my ticket only included cabin baggage and charged me an additional 105€ for the baggage fee. After numerous complaint emails and phone calls, it was acknowledg...
I purchased a ticket from Turkish Airlines and paid ₺150 for an additional 3 kg baggage allowance. My flight was canceled due to runway maintenance at the airport. I was informed by Turkish Airlines and learned that I had the right to change my flight. I changed my ticket to a different date via the...
I'm traveling abroad with Turkish Airlines, and they're asking for an extra fee for additional baggage that's almost as much as the ticket price I've already paid. Can you believe it? It's ridiculous that there's no extra baggage allowance besides the 8 kg of hand luggage. It's absolutely unacceptab...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
On November 4, I took a 23-hour Turkish Airlines flight from Turkey to the United States, and it was a terrible experience from start to finish. After the long journey, my baggage arrived severely damaged and was delayed by an entire day. Being abroad, I couldn’t call customer service, so I reached ...
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