Hello, Ticket Number for Hatay-Ankara flight dated 22.05.2023: 2352144894693 flight code: TK7113 PNR:TH564Q Turkish Airlines ticket was purchased by me from enuygun.com. However, I did not receive any information that my ticket was canceled and there would be no flights. When I called Turkish Airlines, they told me that Hatay airport was damaged after the earthquake and that there were no flights in the region. They also stated that my payment could not be made in any way. Hatay airport was harvested after the earthquake. I could not take leave from my workplace because I thought there would be a flight that day, and I had to return by bus because there was no flight. I had trouble at work because I could not take leave. I also did not receive my payment in any way. I paid a flight ticket fee of 572.99 TL. It is not my responsibility that the plane did not take off. Moreover, although I was victimized, the ticket fee was not refunded and I did not receive an information message. Therefore, I demand that my victimization be eliminated.
I purchased a flight ticket from Turkish Airlines. I have never experienced anything like this before. Even if they had planned to inconvenience passengers, they wouldn't have done it to this extent. We bought a flight ticket from Hatay to Istanbul Airport for August 23, 2023, at 03:25. We traveled ...
On 30.10.2023 at 04:15, I purchased two tickets for the THY Hatay-Istanbul flight and selected our seats. There was roadwork on the way to Hatay Airport. Neither the airline nor the airport management provided any warnings about this, either when purchasing the tickets or via message. We faced signi...
On 06.08.2023, I purchased three tickets for my wife, daughter, and mother-in-law for the EDO-IST route scheduled on 13.08.2023. The PNR for this booking is: tzbvwj. Subsequently, on 10.08.2023, just 3 days before the flight, we received an SMS from Turkish Airlines informing us that the flight was ...
On 01.09.2023, I took a connecting flight with your airline from Antalya to Adana. When I picked up my luggage at Adana airport, I noticed it was damaged. Despite informing the staff that I live in Antakya and cannot repair it, they insisted it could be fixed and filled out a form. I provided my fam...
The THY TK7313 Hatay-Sabiha Gokcen flight on 28.07.2023 was canceled without any prior notification. Airport officials informed us that our plane would land at Adana Airport, which is understandable. However, instead of boarding at 19:30, we were given the TK 4373 flight from Adana Airport, which wa...
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