Trapped on a Turkish Airlines flight from JFK to Istanbul with delays and non-functional air conditioning;
On August 12, 2023, the TK002 flight, originally scheduled to depart at 7:30 PM, was delayed by 30 minutes and then planned to depart at 8 PM. However, we were boarded just before 8:30 PM and left waiting inside the plane without air conditioning until 10:10 PM. There was no reasonable announcement or explanation provided, and passengers were not even instructed to 'sit down and fasten your seatbelts' until the plane started moving. The process management and understanding were severely lacking. Although it was not the responsibility of the onboard staff, the reputation of the airline, which is seen as one of the most valuable brands in the country, was significantly tarnished in the eyes of foreign passengers seated behind me from Montenegro and Pakistan. We endured the smell of breath and food brought by passengers for 3 hours, and we were drenched in sweat without any explanation. Unfortunately, the airline doesn't even have a complaint section on their smart assistant or phone lines. At 10:19 PM, the plane was still taxiing around the airport as if to deceive children. I hope the plane reaches the runway so we can finally take off. I will also file a complaint at their office as soon as we land.
I want to share the severe and double hardship I experienced at the hands of Turkish Airlines. On June 20, 2024, I boarded flight TK0382 from Istanbul to Tbilisi at 13:30. After reaching Tbilisi, due to weather conditions, we landed at Trabzon Airport around 17:00. Up to this point, everything was ...
On 09.09.2023, the Turkish Airlines flight scheduled to depart from Istanbul Airport to Erzincan at 13:10 was delayed for 2 hours. Passengers were boarded at 12:45 and kept waiting inside the plane until 15:14. Despite being a frequent flyer with Turkish Airlines for years, this was my first experie...
My flight from Schiphol to Istanbul on December 21, 2023, was canceled, and I am not receiving a refund. I had a flight planned on 21-12-2023 (TK 1962) at 14:00 from Schiphol to Istanbul. Unfortunately, due to weather conditions, the flight was delayed and took off at 16:36. I arrived at Schiphol ...
I had a flight with Turkish Airlines on 28.08.2023, flight number TK2857, seat 02C, from Ordu-Giresun Airport to Istanbul Airport scheduled for 14:55. After checking in, I received a message stating that the flight was delayed by 35 minutes. I arrived at the airport gate at 14:50 and tried to print ...
On September 28, 2023, the TK 2431 Antalya-Istanbul flight scheduled for 17:30 was delayed multiple times and finally opened for boarding at 00:15. We were at the airport at 15:15 for our 17:30 flight. We were extremely inconvenienced for 9 hours with my 2.5-year-old son. I am complaining about the ...
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