On 06.02.2024, my flight ticket from Ankara to Igdir with reservation code R5ZED3, which I purchased for ₺1312.50, was canceled just 10 minutes before my flight. As a doctor, I absolutely needed to be in Igdir today. Therefore, I urgently had to purchase another ticket for the nearest time and location, and I bought a ticket to Kars for ₺2513.25 through THY's online application with reservation code SQUB7W. Other passengers who were similarly affected were offered a free change for the same Kars flight. Due to THY's irresponsible behavior and because I cannot take any risks due to my job, I suffered both financially and emotionally. I request the immediate reimbursement of my financial loss of ₺1200.75. If my financial loss is not compensated, I will apply to the Consumer Arbitration Committee. I hope THY finds a solution to this situation in a manner befitting the company's reputation.
I purchased a round-trip ticket from the Anadolu Jet website for travel from Istanbul Sabiha Gokcen Airport to Trabzon. Less than 24 hours before the flight, my child fell ill, and I wanted to change the flight. However, the website stated that changes could not be made if there were less than 72 ho...
On 23.02.2024, I purchased a ticket for flight TK2660 from Istanbul to VAS with reservation code S3R8H4 for the date 26.02.2024 from the THY website. While purchasing, I also got flight cancellation insurance with reference number KMFTP-U2KWE-INS from the THY website. On 25.02.2024, I wanted to canc...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
On December 23, 2023, the 9:30 AM flight TK 7121 from Gaziantep to Ankara was canceled. After the cancellation, we decided to switch to the 9:40 AM flight TK 7115 from Şanlıurfa to Ankara. Upon arriving at Şanlıurfa Airport, we learned that the flight was delayed until 10:55 AM. At 10:00 AM, we rece...
Dear Sir/Madam, *My Anadolu Jet flight (Ankara-BER) booked through THY's website for April 4, 2024, was rescheduled to April 5, 2024, by THY due to operational reasons without any explanation or compensation process. *I wanted to visit my daughter studying in Germany, combining her holiday and the...
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