I purchased a ticket from Turkish Airlines for the Istanbul-Sivas flight on November 13 at 09:15 (for my brother's daughter's engagement on November 17). Due to reasons from the wedding hall, the engagement was postponed to November 25. Since I work in a government office, I planned to use my remaining 5 days of annual leave for the Sivas trip. I requested a date change for my Turkish Airlines ticket from November 13 to a later date. During my conversation with customer service, I was informed that my ticket was non-changeable, but there was a possibility of assistance if I provided feedback. The response to my feedback was simply that my ticket was non-changeable. Despite Turkish Airlines operating two daily flights between Istanbul and Sivas, they have caused me financial and emotional distress instead of resolving my issue during this winter period. My request is not for a refund, but for a change to a later date! I demand that the necessary actions be taken to reschedule my flight and resolve my grievance.
On April 10, 2025, we purchased three flight tickets from Antalya to Istanbul for April 17, 2025, and three return tickets from Istanbul to Antalya for April 20, 2025. Today, on April 10, 2025, we contacted Turkish Airlines customer service to request a change for our return flight to April 21, 2025...
I purchased a Turkish Airlines ticket on 27.11.2025 for the Istanbul–Antalya route, with a travel date of 15.12.2025. Later, I wanted to postpone this flight to a later date, and I was willing to pay any fare difference that might arise due to the change. However, when I requested a date change via ...
Hello, I had a flight with Turkish Airlines on 03/07/2024 from Istanbul Airport, flying from Istanbul to Sivas. When I went to the domestic terminal at Istanbul Airport with the ticket I bought from the Obilet website at 08:25 in the morning, I learned that my ticket had been sold to another person ...
On August 7th, I was denied boarding for my Turkish Airlines flight scheduled at 19:15. When I contacted customer service, they informed me that it appeared as though I had missed the flight. However, I was at the airport and was told that the gate had closed and I could not board. Meanwhile, other ...
On August 3rd, Thursday, at 19:20, Turkish Airlines offered me a round-trip ticket as compensation for changing my Istanbul-Trabzon flight to a flight that was 5 hours later. I accepted the offer and changed my flight time. I was told that I could use the reward tickets within a year on any date I w...
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