1

Turkish Airlines Cancels My Istanbul to Mexico City Flight Due to Security Reasons

Oğuzhan
June 30, 2024 4:17 AM122

Hello, on June 15, 2024, at 01:55 AM, my TK181 flight from Istanbul to Mexico City was canceled by Gözen Security. After checking in, I arrived at the boarding gate area to find the Gözen team present. They segregated Turkish passport holders to the left, allowing others direct entry to the lounge on the right. Staff questioned our reasons for traveling. I explained I work at a leading alcohol company in Istanbul and was traveling to Jalisco for a tequila factory visit with a confirmed return ticket, e-visa, $2500 cash, and a paid hotel reservation. Despite this, my ticket was canceled without valid explanation, citing a denial from the other side. When I requested documentation, I was told to obtain it from the Mexican consulate, where they confirmed no such procedures exist. Gözen Security and Turkish Airlines canceled my ticket without inspecting my passport or documents. I intend to initiate legal proceedings against them promptly.

Comments

Similar Complaints

Turkish Airlines Istanbul-Gaziantep Flight Ticket Issue

Ahmet
April 7, 2024 1:53 AM30

On 06.05.2024, I purchased a ticket for the Istanbul-Gaziantep flight scheduled for 23:05. When I went for ticket proces...

1

Turkish Airlines Flight Ticket Issue on February 15, 2024

Esennur
February 15, 2024 8:46 AM27

I am unable to understand how my flight ticket for Turkish Airlines' February 15, 2024, 07:55 AM flight was sold to some...

1

Turkish Airlines Flight Rescheduling Issue

Hülya
May 7, 2024 12:03 AM24

On April 21, 2024, I had a flight from Istanbul to Samsun. I arrived at the airport at 5:00 AM for my 6:20 AM flight, wi...