On August 22, I purchased a plane ticket months in advance for my flight from Buenos Aires to Istanbul. I paid a total of ₺36,000. Today, my friend who booked a ticket for the same flight and destination told me that the system showed a price of ₺22,000. Thinking that such a difference couldn't be possible, we compared the prices and encountered an unbelievable situation. While the same ticket on the same date from my account now shows ₺43,000, it shows ₺22,000 from another computer and account. My friend was able to buy the ticket I purchased months ago for ₺36,000 at ₺22,000. However, it became evident that the system shows ticket prices based on the passenger. My effort to save money by buying my ticket months in advance was useless, and I am now at a disadvantage because I cannot make any changes. I will exercise my legal rights regarding this issue.
Hello, on Sunday, February 12, 2024, my friend and I arrived at the Turkish Airlines counter at Istanbul Airport for flight TK1979 to London. Despite booking our seats 8A and 8B next to each other online in advance, an aircraft change automatically reassigned me to a seat in the 30s (possibly 37A or...
On April 13, 2024, I purchased two tickets from Turkish Airlines for a flight from Istanbul to Diyarbakir on June 13, 2024. I also paid for two adjacent seats in business class and completed the booking with assigned seat numbers. Three days before the flight, I received an email informing me that o...
On the morning of July 13, 2024, I purchased a ticket for Turkish Airlines flight TK2658 from Istanbul to SIV. When buying the ticket, I selected my seat and paid for it. However, until the day of the flight, the seat I paid for kept changing. My seat number changed 4-5 times, and I couldn't sit in ...
About 10 months ago, I purchased an open ticket for ₺1650 for the Izmir-Istanbul route and wanted to use it for a flight on 28.06.2024. I called the customer service center to set the date. After confirming the date, the representative informed me that I would need to pay an additional ₺1750. When I...
As an Erasmus student, I purchased a ticket from Turkish Airlines for a flight to Budapest, Hungary on 31.08.2023. I thoroughly reviewed all the details and the only information provided was that changes could be made for free. Due to a delay in my visa, I had to postpone my flight. However, when I...
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