I missed my Istanbul to Amsterdam flight, booked with PNR code saıp2c, on Friday because the flight was rescheduled without notice, and the gate closed 30 minutes before departure with no announcements or warnings. I arrived at the gate exactly at 10:10 for my 10:40 flight and found it empty. A total of seven people missed the flight, and no one provided any explanation!
To make matters worse, our luggage was left outside as if it had never been loaded onto the plane, and the flight had apparently taken off 10 minutes early! As a result, I had to spend ₺10,000 on a new ticket, causing me to miss all my important commitments. The stress and fatigue, especially at my age, were overwhelming.
Additionally, when my daughter checked with Turkish Airlines staff, she was told something about the flight being "balanced." Whatever the reason for this inconvenience, Turkish Airlines must refund the cost of the new ticket we were forced to buy!
On August 7th, I was denied boarding for my Turkish Airlines flight scheduled at 19:15. When I contacted customer service, they informed me that it appeared as though I had missed the flight. However, I was at the airport and was told that the gate had closed and I could not board. Meanwhile, other ...
On my 15:40 Istanbul-Gaziantep flight from Istanbul New Airport with Turkish Airlines, I was told that the plane had departed 15 minutes earlier when I arrived at the gate at 15:20, rendering my ticket invalid. When I went to the counter with my child in my arms, I was informed that there was no aud...
On Saturday, September 27th, I checked in at the airport at 3:00 PM for my Istanbul-Kahramanmaraş flight at 5:45 PM and received my boarding pass. The gate was announced at 4:20 PM, and despite arriving at the gate at 5:23 PM, I received no assistance whatsoever, and was denied boarding. I could see...
I purchased a ticket for the Turkish Airlines 10 AM flight from Istanbul to Ankara. My ticket indicated gate number G1, and we were asked to wait there. Despite the scheduled time, the gate remained closed, and when we inquired, we were told that the gate had changed, and the flight had departed. My...
On 25.08.23, I had a flight from Istanbul to Cyprus scheduled for 6:50 AM. I arrived at the airport around 4:45 AM. The flight was rescheduled to 6:40 AM. To avoid being late, I did an online check-in, dropped off my luggage, and proceeded to the international departures. It was extremely crowded. A...
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