I purchased a round-trip ticket from Ankara to Seoul. By mistake (due to the 13-hour flight duration causing confusion), I booked the return ticket for one day later. This mistake cost me an additional ₺6,000. I immediately contacted THY customer service and explained my error.
To switch to the ticket that is ₺6,000 cheaper, I was asked to pay an additional ₺9,000. Is the cost of a momentary human error really ₺15,000?
I am a teacher taking my students to South Korea. All my students are currently scheduled to return one day before me. They are all under 18 years old.
We see Turkish Airlines as a part of our homeland. I am expecting a reasonable offer in return.
I kindly request that my flight date be moved to one day earlier at the same time. It would be just changing from August 1 to July 31. The times remain the same. If needed, I can also share the photos of the July 31 flight tickets I purchased for my students.
Half an hour ago, I purchased tickets for myself and my three children using the THY app. I am certain that I entered my birthdate correctly, but after completing the ticketing process, I noticed that the day and month had changed to October 31. I am very sure that this mistake did not originate fro...
I recently purchased Turkish Airlines plane tickets. Everyone makes mistakes, but it appears that these businesses are waiting for you to make one in order to take advantage of you. When I bought a ticket, I made a mistake in the travel date. I accidentally booked for next Thursday instead of yester...
On 18.04.2024, I purchased a round-trip ticket from Sabiha Gokcen to Ordu-Giresun for the dates 15.06.2024-21.06.2024 through the THY mobile app. After completing the ticket transaction, I selected my seats and bought round-trip seats for ₺138.00 (69x2). About a month ago, I received a message stati...
In February, I had a ticket with Turkish Airlines that I put on hold, intending to use it between August 7-12. When I called to book the tickets, they issued tickets for both my wife and me, charging ₺3,500 per person. However, they did not issue my ticket due to a system error and later refunded it...
On June 14, 2023, around 10:30 a.m., I purchased a flexible round-trip ticket from Istanbul to Frankfurt for a relative. I realized I had entered the wrong date shortly after purchasing and immediately contacted Turkish Airlines (THY) customer service to report the error. They informed me that the t...
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