On January 8, 2024, I approached the Turkish Airlines counter at Istanbul Airport to upgrade my economy class ticket for flight TK2474 to Adana, scheduled at 02:10, to business class. They informed me that I could upgrade my ticket by paying an additional ₺2,900. However, the price of a business class ticket was already ₺3,690.80, and I had paid approximately ₺1,500 for the economy class ticket. Therefore, they effectively charged me an extra ₺800-900 for a ticket worth ₺3,690.80. In this situation, I was asked to pay an additional ₺2,900 on top of the ₺1,500 I had already paid, which caused me significant inconvenience. As I did not purchase the ticket myself and did not check it until the flight, I was unaware of this issue. I experienced hardship, and no one from the Turkish Airlines ticket team made any effort to assist me. If I had the option to use alternatives like Emirates or British Airways within Turkey, I would definitely not have chosen Turkish Airlines. Following this experience, I would like to cancel my previously purchased round-trip tickets to Edinburgh for January 18 and February 2. Unfortunately, I had such an experience, and since this is not the first time, I will try to avoid using Turkish Airlines as much as possible.
I received information that my flight TK2603 from Diyarbakir to Istanbul on April 16, 2024, was canceled due to operational reasons. I was offered to use the ticket on a different day, but since my flight was scheduled right after the holiday, I could only find a ticket for four days after my origin...
On April 13, 2024, I purchased two tickets from Turkish Airlines for a flight from Istanbul to Diyarbakir on June 13, 2024. I also paid for two adjacent seats in business class and completed the booking with assigned seat numbers. Three days before the flight, I received an email informing me that o...
On 11/11/2023, I arrived at Istanbul Airport at 17:30 for my Istanbul-Adana flight TK2466, scheduled to depart at 18:40. I headed to the counters to board my plane 1 hour and 10 minutes before the flight, only to find that my seat number was no longer available on the machine. I asked for help from ...
I got a plane ticket from Turkish Airlines in January 2024, and my trip has been canceled four times between Dalaman and Istanbul, most recently on April 26th from Trabzon to Istanbul, all for operational reasons. Despite the fact that other flights are available on the same day, I am unable to make...
On January 8, 2024, I had a flight from Istanbul to Adana at 12:45 PM. While trying to get my ticket from the machines, a malfunction occurred, and I couldn't get my boarding pass. An employee directed me to the information desk, from where I was sent to another place, and I had to go to three diffe...
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