Turkcell Marked Extra Boxes Without My Consent During Transfer
On Wednesday, June 25, 2025, I completed the necessary steps through a web browser to transfer my number from Türk Telekom to Turkcell. In the subscriber preferences section, I only checked the box stating “Do not send promotional announcements about advantageous services and tariffs from Turkcell.” I left the other options unchecked. When I clicked on the subscriber agreement summary sent to my email, I noticed that three additional boxes had been marked without my consent. I have not yet received the SIM card. I kindly request that the boxes I did not personally check be unchecked.
Dear Customer, On 02.07.2025, we called and spoke with you regarding your request. Thank you for taking the time to talk with us. You can submit any information requests, suggestions, opinions, and solution requests regarding our products and services through the 'Help - Submit New Request' section in our Turkcell app. Kind regards, Turkcell
