I Was Promised a Turkcell 90 GB Package but Got a Social Media Plan Instead

On April 29, 2025, I saw a poster at the entrance of the Turkcell store in Kentpark Shopping Mall advertising a package of 90 GB + 1000 minutes + 250 SMS for ₺471. I went inside to ask for more information and was told that this package was available for line transfers. I asked if there were higher-tier packages, and they said there were packages with additional social media data. I then said I wanted to switch to the advertised campaign, and my transfer process was completed. On May 1, 2025, around 6 a.m., my line became active and I inserted the SIM card into my phone. I received an SMS showing that a package with +60 GB for social media, +30 GB of regular internet, +2000 minutes, and +250 SMS had been activated on my line. This was the package I had inquired about and agreed to. However, they did not inform me that it included a social media data bundle. I request that this mistake be corrected immediately and that my line be switched to the originally promised package. If necessary, I will file a complaint with the Consumer Arbitration Committee.