When someone tries to call me while I’m on the phone using my Turkcell line, they constantly get a busy signal and the call doesn’t come through to me. In the call forwarding settings, the number 0539*****27 appears and cannot be deleted under any circumstance. I’ve tried resetting the settings myself, but nothing has changed. Despite contacting customer service multiple times, no solution has been provided. Each time, I’m told the issue has been forwarded to the technical team, but no one ever follows up. I’m also starting to have serious concerns about the security of my personal information. The service and support you provide in exchange for the money you charge is absolutely zero. I’m repeating the same complaint once again.
My Turkcell line has been giving me a lot of trouble for a while now. Whenever someone attempts to contact me when I am currently on the phone, their call is automatically directed to a busy tone. Unfortunately, I have no idea whether I have missed a call because I do not receive any texts or notifi...
I've been having a problem with Turkcell's GSM service when I try to call numbers on other networks. When I make a call, I don’t hear the ringing until the other person picks up, so I can’t tell if the call is going through or not. I contacted Turkcell about this, but they’re not recognising that it...
I am experiencing a serious issue when calling certain mobile numbers and my home landline using my Turkcell line. When I initiate the call, there is no ringback tone on the recipient’s side, and even if they answer, there is no voice communication. This situation makes it impossible for me to reach...
I’ve been facing an internet issue with my Turkcell line, and even after reaching out to their customer service multiple times, I’m still left without a resolution. Every time I reach out, I'm met with the same response: just wait for the results of a technical review—yet there’s never any progress....
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