I've been having a problem with Turkcell's GSM service when I try to call numbers on other networks. When I make a call, I don’t hear the ringing until the other person picks up, so I can’t tell if the call is going through or not. I contacted Turkcell about this, but they’re not recognising that it’s a bigger problem. They told me to send in my phone for service, but that doesn’t make sense since other people have the same problem. I’ve always counted on Turkcell for dependable service, but this ongoing issue and the absence of genuine support are really starting to get frustrating. I hope they take care of this soon.
I recently switched my line to Turkcell, expecting improved service, but I quickly encountered problems with voice quality. The sound quality was so poor that I struggled to have a proper conversation, which was both surprising and disappointing, especially given Turkcell's reputation. I reached out...
For the past six months, my phone hasn’t had any signal anywhere—neither at home nor outside—even though I’m in the heart of Istanbul and using Turkcell. I suspect something happened to a nearby cell tower and it hasn’t been replaced since. Everyone I talk to is experiencing the same issue. It’s inc...
I ported my mobile line to Turkcell about two months ago, and since then I have been constantly experiencing serious network problems. My line almost never has proper reception, and I cannot make clear calls anywhere. People often cannot hear my voice, my calls drop, and I cannot use the line proper...
I’ve been facing an internet issue with my Turkcell line, and even after reaching out to their customer service multiple times, I’m still left without a resolution. Every time I reach out, I'm met with the same response: just wait for the results of a technical review—yet there’s never any progress....
I am experiencing a serious issue when calling certain mobile numbers and my home landline using my Turkcell line. When I initiate the call, there is no ringback tone on the recipient’s side, and even if they answer, there is no voice communication. This situation makes it impossible for me to reach...
Comments