My Turkcell line has been giving me a lot of trouble for a while now. Whenever someone attempts to contact me when I am currently on the phone, their call is automatically directed to a busy tone. Unfortunately, I have no idea whether I have missed a call because I do not receive any texts or notifications informing me that I was contacted. I couldn't remove the number 0539757**** from my call forwarding settings after examining them. "Your operator does not allow this action." is the error message I receive every time I attempt to delete it. In addition, I was asked to sign a contract for an extra ₺13.90 monthly price when I attempted to disable call forwarding using the Turkcell app! Fixing something that is obviously not my fault shouldn't cost me anything. I would like this matter to be addressed promptly.
When someone tries to call me while I’m on the phone using my Turkcell line, they constantly get a busy signal and the call doesn’t come through to me. In the call forwarding settings, the number 0539*****27 appears and cannot be deleted under any circumstance. I’ve tried resetting the settings myse...
I ported my mobile line to Turkcell about two months ago, and since then I have been constantly experiencing serious network problems. My line almost never has proper reception, and I cannot make clear calls anywhere. People often cannot hear my voice, my calls drop, and I cannot use the line proper...
Since my Vodafone contract ended, I transferred my number to Turkcell for my own benefit. However, a phone bill appeared before the first month was up. Since Turkcell's internet and coverage are worse than Vodafone's, if I transfer my line again, I will be charged a ₺599.99 termination fee, which do...
I was using the Turkcell GNÇ+10GB plan, and my contract had 15 days left. I had also made all my final payments. Due to the high prices, I transferred my line to another operator on November 4, 2025. However, today I received a message stating that I owe 950₺ for my phone number (533***5905). It was...
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