I am experiencing a serious issue related to transactions I made through Trust Wallet, and I am unable to find anyone to contact for support. Even though my balance appears in the app, the transfers I made did not reach the recipient, and although my transactions appear on the blockchain, they have not been completed.
The most recent transaction I made was on November 10, in the amount of approximately $25,000 USD. In addition, there are five transactions in total, amounting to approximately $80,000 USD. I made these transfers using Tether (USDT). The transactions are recorded on the blockchain, but the amounts do not appear in the destination wallets, and no refunds have been issued to me. I have the transaction hashes (TXIDs) and wallet addresses for all transactions and can provide them to the company if requested.
I contacted Trust Wallet support regarding this issue and explained the situation in detail, but I have not received any response so far. Having such large transactions left unresolved without any explanation to the user is unacceptable.
I request that Trust Wallet review the blockchain records and my transactions and ensure that all incomplete transfers are either fully delivered to the recipient wallets or that the full amount of approximately $80,000 USD is refunded to me. I also request a clear explanation as to why I have not received any notification or response regarding this matter.
I’m having a serious issue with Trust Wallet involving a missing USDT transfer on the ERC20 network. I was supposed to receive 43,000 USDT to my wallet through both BEP20 and ERC20 networks. I specifically provided my ERC20 (Ethereum) USDT address for the transaction. The transaction was completed a...
On 04.07.2025, I made a transfer of 36,308.32 USDT from Binance Global to Trust Wallet. Although the transaction appears to have been successfully completed, the amount does not show up in my wallet and my funds are effectively missing. I contacted Trust Wallet regarding this serious issue, but I ha...
On November 15, 2025, at 18:28:25, I made a transfer of 4981.01 USDT through the Trust Wallet Android app to the TRC20 Tron contract address TR7NHq*4pL8otSzgjLj6t**. My transaction ID is 85BB452865c8eb3a541c011065. This was my first time transferring to this address, and the balance never appeared i...
About 15 days ago, I tried to transfer USDT through Trust Wallet, but the transaction was never confirmed and the screen displayed an “error” message. I performed the transaction using the latest version of the app, and I paid around 4,500 (₺) in transaction fees at the time. The transfer was intend...
I am facing a serious problem with Trust Wallet regarding a crypto refund. In transaction block number 55*677, I requested the return of approximately $15,000 worth of cryptocurrency. Originally, I lost around $19,000 due to theft, but the funds were later located and I was informed that they would ...
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