Trivago charged me more than hotel price, how can I get my refund back quickly?

On 15.09.2025, I attempted to make a reservation for Adakule Hotel (Kuşadası, Aydın) through Trivago. However, without my knowledge, Trivago redirected me to another site called Stayforlong, where I was charged ₺4,014. During this redirection, I did not see any information or confirmation screen. At...

I booked a hotel reservation through the Trivago app, which led me to Agoda, for the 'Blueway Hotel Residence' in Şişli, Istanbul. But when I arrived at the hotel, they refused my reservation, claiming a system error and then denied my refund! This is an outrage. I demand that whoever is responsibl...

I made a hotel reservation through Trivago, and the payment was immediately deducted from my credit card. I thought everything was fine until I received an email shortly after saying, “Unfortunately, your reservation could not be confirmed.” How can a company charge my card without even securing th...

I trusted Trivago for my hotel reservation, but it redirected me to a site called Stayforlong, where I paid ₺2969 for a hotel booking. However, my reservation was never confirmed, and despite receiving an email claiming that my payment was refunded, my money has not been returned to my card. Both T...

On December 17, I made a reservation for Bursa Ibis Hotel via Trivago, which directed me to Stayforlong. The booking was for December 19-22, and I approved a payment of 5796₺. However, my card was charged 6036₺ instead. Upon arriving at the hotel on December 19, the reception informed me that no res...

Trivago redirected us to a foreign site for our hotel reservation, but when I called the hotel, they informed me that we can’t check in without a passport. We had no prior knowledge of this, and the payment has already been charged to my credit card. I’m requesting a refund, but I can’t reach anyone...

I made a reservation through Trivago for the Hilton Izmir while abroad, and the payment was deducted. However, upon arrival, the hotel had no record of my reservation. Trusting it to be a system glitch, I booked again through Trivago, only to face the same issue – no reservation at the hotel and dou...

I've had a terrible experience dealing with Trivago and Stayforlong, unreliable and untrustworthy companies. Despite paying the refundable fee and providing a health report, they refuse to refund my reservation. Why did I pay a refundable fee of $314 for a $5,000 hotel if they won't honor it? The re...

On June 17, 2023, I searched for hotels in Datça through the Trivago website by entering the location. However, the first hotel displayed was not in Datça but in Greece. There were no warnings about this location error, and due to this faulty location redirection, I accidentally booked a hotel in Gr...